As an independent business based in the heart of Maidstone, reaching people locally and being a part of the community is a priority to us at Home Media. Which is why campaigns such as Small Business Saturday is so important to our business, and other companies like ours.
The campaign aims to promote, support and inspire small businesses and highlight to people why their custom is so vital.
Keep It Local
Maidstone has a wealth of independent businesses owned and run by people from the area. One benefit of buying “local” is knowing that you are supporting, and investing in, business owners from your very community. Your custom makes a bigger difference to a small independent store than it wouldn’t to a large corporation.
Tailored Customer Service
Providing outstanding customer service is at our heart and this is true for many standalone stores. The consumer experience that you receive from stores likes ours strive to be more personal and tailored to your needs. Often independent stores are able to be more accommodating – dedicating extra time and effort to each customer; creating a positive, enjoyable encounter and a worthwhile experience – great for the individual consumer, but also aims to result in essential repeat custom.
Putting a Face to the Name
Making purchases from an independent business, over time, helps you ensure that you know and trust the company. You may meet, and get to know, multiple members of staff as well as the owner, the face behind the company name. The personal experience of knowing what – and who – you’re getting gives a sense of comfort and security that may not be rivalled at large corporations.
This year, Small Business Saturday takes place on the 1st December and we’re looking forward to getting involved!
If you’d like to find out more, why not pop by and visit us at our Maidstone showroom, or call 01622 676703 to chat to our friendly team.
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