About our company
This is no ordinary hi-fi shop..
..with sales people that have drifted into a snug way of life. All of our staff have great personalities with a passion for music and the equipment to play it on. That same enthusiasm is passed on to our customers who visit our showroom.
Buy With Confidence
Whether your initial contact with Home Media is by telephone, email or on foot, we hope you find our approach a refreshing experience. You will find our staff to be personable and enthusiastic about helping you, regardless of whether your spend is £20 or £20,000. We have two comfortable demonstration rooms for you and your family to audition products before deciding to buy. If you have never owned a quality hi-fi or home cinema system before and are uncertain about the difference between products, then our staff are at hand to demonstrate and explain the differences to you.
To enable our staff to accurately recommend a hi-fi or home cinema that best suits your needs, it is often useful for a member of our team to pay a visit to your home to view the room(s) in question. Our first consideration is to sympathetically integrate your proposed system in to your home with careful thought for your decor and surroundings.
Our customers have travelled to our showroom not just from our own County of Kent but from various places including Bucks, Cambridgeshire, East Sussex, Essex, Hampshire, London, Norfolk, Suffolk, West Sussex, overseas including Sydney. And why, because we are genuinely interested in providing you with a solution that suits your requirements.
Are you disabled? If you experience difficulty getting around and would rather a home visit from our staff, then help is at hand. Our staff can provide advice in the comfort of your own home for a potential purchase you may have in mind.
Having decided to spend your hard earned money on a new hi-fi or home cinema, unless it is correctly installed in your home, the system will not be performing at it's best. For an additional charge, our team will set up your system and help you to achieve the maximum enjoyment from your new purchase. View our installations
If things go wrong
From time to time your cherished hard-earned purchase may require repair. If this does happen during the warranty period, we will endeavour to keep your system working by offering you the loan of a similar product whilst your faulty product is repaired (subject to availability).
"Thank you for your letter of the 30th March enclosing a cheque value of £20 for the inconvenience caused regarding the glass shelves suppied with the equipment rack. I am sure this was not to your usual standard of service. In my opinion the manner with which mistakes are dealt with can enhance the reputation of a business. I will certainly contact you again if I need further assistance". Mr B, Maidstone 04.04.06. Read more
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